Navigating Mental Health & Psychosocial Support
This hub is designed to provide clear, accessible information to help you maximize your NDIS capacity building budget and find the support that truly aligns with your goals.
What Is a Psychosocial Disability?
A psychosocial disability is not the diagnosis itself. It is the impact that a mental health condition has on how a person moves through the world.
When a mental health condition significantly affects your ability to work, maintain daily routines, participate in community, or sustain relationships — that functional impact is what the NDIS is designed to support.
Conditions that may contribute
Any diagnosed mental health condition that has a substantial, ongoing impact on daily functioning may be relevant to an NDIS eligibility assessment.
The condition does not need to be permanent — but the functional impact must be substantial and likely to be ongoing.
For the official definition, visit ndis.gov.au.
01
You apply and are assessed
You apply to the NDIS. If eligible, you are assessed and receive a personalised plan with funding across three budget categories: Core, Capacity Building, and Capital.
02
Capacity Building is most relevant
For psychosocial disability, the Capacity Building budget is the most relevant funding category. It funds services that build skills, resilience, and independence – including evachange’s services.
03
You have choice and control
You choose which providers you engage and how your funding is used. Your plan is reviewed periodically and adjusted as your needs and goals change.
For comprehensive, up-to-date information about the NDIS, visit the official ndis.gov.au website. The NDIA (National Disability Insurance Agency) administers the scheme nationally.
Important: A recovery coach and your clinical team work together. If you are receiving clinical care, evachange supports those goals by focusing on the practical side of daily life and recovery. You do not need to choose one or the other.
Recovery Coach vs. Support Coordinator
These are different roles — and some participants have both. If you are unsure which applies to your situation, or whether your plan includes funding for either, reach out and Eve can help you work through it.
What Does a Psychosocial Recovery Coach Do?
A Psychosocial Recovery Coach works alongside you to develop a personalised recovery plan aligned with your NDIS goals. The focus is on building your daily capacity, resilience, independence, and community connections.
Recovery coaching is non-clinical. It complements your existing clinical team — your GP, psychologist, psychiatrist, or other allied health professionals — rather than replacing them.
The goal is not to treat a diagnosis. It is to support you in building real skills and capacity for everyday life, at your own pace.
What recovery coaching includes at evachange
Delivered via secure Microsoft Teams telehealth, wherever you feel comfortable.
Linking You to the Right Support
Navigating the NDIS can feel overwhelming, particularly when you are also managing your mental health. Part of evachange’s role is helping you connect with the broader support available to you.
Understanding Your Plan
Help making sense of your NDIS plan, understanding your funding categories, and knowing what your budget can be used for.
Connecting with Services
Linking you to community services, allied health, and informal supports that strengthen your independence and wellbeing.
Collaborating with Your Network
Working alongside your plan manager, support coordinator, GP, and clinical team to ensure your supports are coordinated.
Your Rights Under the NDIS
Helping you understand your rights under the NDIS Code of Conduct and how to exercise your choice and control.
NDIS Plan Review for Mental Health
An NDIS plan review is a critical time to ensure your funding reflects your current reality. For those with episodic conditions, it is vital to communicate not just how you feel on your best days, but what support you need during your most difficult “troughs.”
Top Tips for a Successful Review:
Understanding Your Capacity Building Budget
Your NDIS plan is divided into different “buckets” of money. Psychosocial Recovery Coaching sits under Capacity Building – Support Coordination.
NDIS Line Item: 07_101_0106_6_3 This specific line item is dedicated to Psychosocial Recovery Coaching. It is designed for participants with primary psychosocial disabilities who require high-intensity support to maintain their wellbeing and work toward recovery.
Who can access evachange services?
We currently support participants who are:
You, or your nominee, manage your NDIS funding directly. This gives you the most flexibility — you can choose any provider, registered or unregistered, and pay them directly using your NDIS funds.
A registered plan manager handles payments and financial reporting on your behalf. You still have full choice over which providers you engage, including unregistered providers like evachange. Your plan manager pays your invoices directly.
You, or your nominee, manage your NDIS funding directly. This gives you the most flexibility — you can choose any provider, registered or unregistered, and pay them directly using your NDIS funds.
Not sure which management type applies to your plan? Your support coordinator or plan manager can clarify this. Alternatively, reach out to evachange and Eve will help you understand your options.